In the age of digital technology and new modes of mobility, it is essential to have clear, up-to-date and relevant information, so passengers can travel around the capital as fluidly as possible. STIB has understood that digital services are essential for offering a quality service to its customers and contributing to their satisfaction. That's why it continues to evolve its mobile app, so it can better meet passenger needs.
STIB carries on with its pilot application MoveBrussels. This MaaS app, which stands for Mobility as a Service, integrates the services of STIB and other soft mobility operators. Whether in terms of application functionalities, partnerships or even the physical variation of the app on the network, the MoveBrussels app continued to evolve in 2021, gradually giving way to the version that will be offered to the public at the end of 2022.
Of course, we can't talk about digital technology without mentioning social media. While STIB started out quietly on Facebook around 10 years ago, it is now present on many different media and has tens of thousands of subscribers. Facebook, Twitter, LinkedIn, Instagram, YouTube and, since 2021, TikTok. People are always talking about STIB thanks to its open, customer-focused and slightly offbeat communication. It also regularly updates its blog STIB Stories and offers podcasts, which allow fans, enthusiasts and the curious to discover the Brussels transport company behind the scenes.